Archive for July, 2009

Web Wednesday Guangzhou July: Tim Haynes of Digital China Guide talks about Digital Ecosystem in China

Thursday, July 30th, 2009

Tim Haynes, founder of Digital China Guide and GM of Starcom IP China was our guest speaker at Web Wednesday Guangzhou July was held at The Paddy Field, Guangzhou on 29 July. Turnout was considerably good taking into consideration that our event notices were usually communicated via Facebook, which has mysteriously become not accessible in our location since few weeks back.


But despite that, here’s our usual campaign message:



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Tim’s topic focus was around what he coins the Digital Ecosystem - consisting of Internet and Mobile devices. Everything has relevance with everything else, and audiences seamlessly move around the ecosystem model. In recent years, there is huge amount of change in the digital China landscape. The digital marketing industry has moved from websites to web spaces, from media placement to digital investment (media cost+digital investment management cost). Tim identifies the 3 digital drivers in marketing to be Audience, Creativity, and Technology.

Tim revealed interesting facts about the Digital China Landscape:

  • 2/3 in china go online to talk, share and stay in touch, 80% describe the web as social.
  • Chinese are 3 times more likely to publish a blog, 2 times more likely to review a product, and 3 times more likely to use chat rooms than US counterparts.
  • A lot of people keep the same blog on different sites and put upthe same content on all of them.
  • Blogs in China are unlike a country such as the United States, where journalists are discouraged from blogging, in China journalists use blogs to write without being edited and censored.

The power of social media rooted in trust. According to research by Edelman China in 2007, Chinese netizens have the highest trust in web-based media, followed by foreign mainstream media, local mainstream media, and bloggers. The statics with regards to foreign mainstream media might have altered since then but the trust in web-based media, should still be on the rise.

Tim concluded by talking about the hot trends in China, namely Online Games, Instant Messaging, Bullletin Boards Systems, Connections, Sharing, & Expression, 3G Mobile, Verticalization/Segmentation of content and content readers, and the Measurement/Standardization of online video.

Some Q&A excerpts (paraphrased):

Q: I work in a chinese factory. The factory managers knows nothing about the Internet while the office girls are all on QQ.

Tim: Yes the Chinese Internet audience is quite young. Most of them come from tier 1 and tier 2 cities, and are often over-represented because they are very active. In the other tier cities, online penetration is not huge yet but they are slowly coming online now. When we have the MASS coming on (perhaps in 1-2 years), we will see bulking over of online audiences.
 

Q: What effect would the Green Dam have on the digital China landscape?

Tim: It’s a bit of a crystalball-gazing about where it’s going, whether it’s going to come or not. I don’t really know enough to comment.
Lonnie: What I do know is that the schools are mandated to have it.
 

Q: I (work in the Dutch Consulate) know many dutch companies who want to sell in china, but find it hard to find a good
distributor in Guangdong and other Chinese regions. There is so much diversity in business and culture that act as obstacles
to success. What is the right way to do it on the Internet? Can you give 3 tips for foreign companies who know nothing about
China, on how to be successful here?

Tim: There’s some basic business acumen involved but beyond that, trust is significant element. Taobao is a good example of an extremely successful company. They employ trust mechanisms - such as Instant Messaging customer service, and user product reviews. However, the best way is to have people on ground, localise, and go beyond localisation. For instance with GE, they calling China their second home. More than localisation, it is adaption. So jump on to AliBaba, pick up phone, have someone locally make a connection. Localisation is the way forward.
 

Q: I think biggest failure one country one market, even when it’s actually like the whole world again.
Tim: There are so many multiple tier 1 cities that are different from rest of the tiers. And even within that there’s huge segmentation. It’s a mistaken mentality of companies to think there is one China. Digital is about understanding segmentation, when they get more data abut segmented audiences, they will realise how unique and diverse and huge China is, and learn how to manage it.
 

Q: I recently read that Tencent QQ, have post huge rising profits. what is it that they’re selling? Little online trinkets? little avatar clothes? How does it work?

Lonnie: It’s like the economy on SecondLife. If SecondLife’s economy could be compared with the real world economy, it would be the 12th largest economy in the world. On your question on how it works and what they sell, go ask a Chinese person in the pub. They’ll tell you :)

Tweetup at Web Wed

@lonniehodge, @digitalchina, @alexonboard, @enedhilwen, @adeh, @hrjrex, @manavg, @junde, and more. (let us know..)

Rex Huang (@hrjrex of Techsailor) remarked that Tim’s Digital Ecosystem draws parallels to the 史玉柱’s 海陆空 model. Now he has heard from a both a local and foreign perspective and has better understanding of the ecosystem.

Photo credits: Cecilia Li and Johnny Jack

Web Wednesday Guangzhou July Montage by Johnny Jack, Cecilia Li

Web Wednesday Guangzhou July Montage by Johnny Jack, Cecilia Li



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9 Kinds of People You Meet in a Chinese Fitness Club

Monday, July 20th, 2009

I’m a member of the Total Fitness Club (力美健) chain. The facilities are nice and clean. The staff are friendly and helpful. The prices and policies are reasonable … in short, highly recommended. In the three years I’ve been a member, I’ve seen other members come and go. But like clockwork, they were replaced quickly by the exact same person. Over time, my highly keen powers of observation came to discern the nine archetypes you will encounter in a Chinese Fitness Club.* Today, I pass this wisdom on to you.

1. The Young, Fit S.O.B.
He is really fit. He is unnaturally tan. He will beat me silly when he reads this.
YoungFitSOB

2. The Mini-Arnold
Impossibly muscular, but short.
MiniArnold

3. The Mistress
Scantily clad. Intensely hot. Someone’s bored mistress.
Mistress

4. The Middle-Aged Wife
Comes for the dance classes with the handsome, gay male dance instructor. The rest of the time, sits around chatting with her fellow species in the locker room … naked.
4a

5. The Female O.L.**
A rather broad category. United by the common characteristic of having no inclination to actually work out. Will do yoga, poorly.
5a

6. The Male Office Worker
Usually inappropriately dressed for working out.
7a

7. The Dork
One of two hopeless extremes.
skinnyfat

8. The Boss
Clearly the boss of something. Friendly and doles out lots of advice. He may or may not be a gangster.
8

9. The Foreigner
Has on a headset. Pays no attention to anyone around him. Occasionally sneaks a peek at #3.
Foreigner

* Regional to Guangzhou.
** O.L. = Office Lady

Of Hot MMs* and Deodorant (aka Win a Chance to see Elva roll-on Rexona)

Wednesday, July 15th, 2009

It is human nature to reflect nostalgically of things long past. People were kinder. The environment was purer. The woman were more elegant.
AncientMM

In doing so, we conveniently forget many details. Most people were also barbarically uneducated. The wild environment could probably get you killed. The woman smelled bad.

Personally, I am thankful to be living in these modern times, where only half the people are barbarically uneducated, I can hermit in my air-conditioned flat, cute mega-popstar sensation MM like Elva Hsiao (萧亚轩) can smell fresh as daisies with the aid of Rexona when she visits Guangzhou in the hot and humid summer.

elva1
And now, thanks to the generous people at Rexona, you too can be thankful.

At 7:00 PM of Friday, July 24th at the luxurious 5-star Grand Hyatt Guangzhou, Rexona is putting on a cocktail party featuring lots of hot shows, new product roll-outs (and presumably, roll-ons) and most importantly — Elva herself in concert, vigorously shaking it without even breaking a sweat.

Naturally, Guangzhouer will be in attendance. But, so can you! We’re giving out free tickets. All you have to do is submit a caption for the photo below.

elvacaption1

E-mail the following to elvacontest@guangzhouer.com

  1. Name
  2. Age
  3. Facebook, Xiaonei, Kaixin001 or GZStuff account (profile page web address)
  4. One Brilliant Caption

Contest closes 12:00 AM of July 22nd. English, Mandarin and Cantonese captions are welcome. Best captions wins 2 free tickets each to see Elva in private concert!

* MM = 美眉 (i.e. young, attractive females)

For full event publicity click here.

Maybe Jackie Chan was right about Chinese needing to be controlled

Wednesday, July 8th, 2009

The recent racial riots in Urumqi, Xinjiang, China have triggered the shutdown of several social media sites and blogs, notably Facebook, Twitter, Fanfou (Chinese version of Twitter), Danwei.org, and more. This follows a similar Twitter blackout a few weeks back, prompting the question whether some level of control and censorship is required in the Chinese Social Media scene.

Summary of events
According to the Shanghaiist’s detailed event summary, “the spark came from Shaoguan, Guangdong, where Several Uighur were rumored to have sexually assaulted a Han Chinese female, based on a post on an internet message board. Then on June 26, violence erupted between the two ethnic groups as Han Chinese attacked Uyghur workers in revenge. Two Uyghurs were reported killed and 118 injured before local police said that a disgruntled Han Chinese worker who hadn’t been hired back at the toy factory confessed to faking the information to express his discontent.”

The protests in Urumqi were supposed to be a peaceful sit-in in response to what apparently many (anywhere between 1000 to 3000 allegedly participated) thought was a flawed handling of the conflict in Shaoguan. It was unfortunate that things got out hand.

Photo compiled by BBC, (via Shanghaiist)

Photo compiled by BBC, (via Shanghaiist)

 
Citizen journalism
Apparently, the fatal spark originated from the keyboard of an individual, a non-somebody. Citizen journalism or Social Media if you will, is the Read-Write-Web which empowers every individual to have a voice on the internet waves, and be heard.

The power of Public Relations traditionally vested in not just trained PR professionals and journalists, who are educated about cultural and political sensibilities, and the possible ripple effect of inappropriate news; These days in Social Media, any John Doe (or Chen Xiao Ming) can write/tweet about the la mian he had for lunch, or sexual misconduct by racial faction against another.

A Chinese Twitterer by the username of whshang remarked

“这些记者难道不知道自己的所作所为有可能导致局势进一步恶化么?
// twitter上的公民记者?。。。。。 何尝不是如此?”

(Appropriated translation: “Don’t all these reporters know that every tweet can possibly deteriorate the situation? //Are (the effects of) online citizen journalists any different?”

Another by the username of bluekevin also commented:

“其实twitter还是很小众的 有些人总觉得自己知道的大众也知道 自己的想法也能代表大众的想法”

(Appropriated translation: “Actually Twitter has only a small (Chinese) audience. Some people tend to think that everyone knows what they know, and everyone feels what they feel.”

Responding to an inaccurate tweet about the Chinese embassy in Munich being petrol-bombed (it was in fact the Chinese Consulate, not embassy), Kaiser Kuo expressed his indignation:
kaiserkuo

Even professional reporters can unknowingly prompt undesired situations. A busload of foreign reporters and photographers in Urumqi were interviewing a small group of Uyghurs. The activity drew more Uyghur fellows who got vocal and the sizeable commotion was eventually dispersed by riot police.

 
Recipients of Citizen Journalism
Micro-blogging in the form of Twitter/Fanfou/Facebook updates has also at times got people micro-reading. As people get used to smaller morsels of information, it has become easier for them to react, forward to friends/followers, and trigger more reactions. Because of the lack of a proper and detailed context, or the patience to seek it, their reactions could be based on prior impressions of the subject matter, rather than the full context of the current information.

In a particular Facebook update by “Tank Man”, he expresses the sentiment

“Tank Man is sad to see repeated civilian killings in Urumqi, Xinjiang: over 140 dead (official) already :(”

The post drew mixed reactions: some well-read thoughts, and some reactions from individuals who apparently might not have known that the deaths could have been the result of the inter-racial riots, i.e. citizens against citizens, rather than the context “Tank Man” would have placed them in.
Some excerpts of “reactionary” posts here:
fbtank

In Shaoguan, the false online rumour ignited reactionary flames of anger and hatred, which in turn spread in multiple waves via with further distortion. Techcrunch calls this the online mob. The social media angry mob spread to Xinjiang where vengeful emotions took centerstage, culminating in this week’s racial riots. All this might have been prevented if the initial false rumour was effectively killed, and further “discussions” effectively harmonised.

Another angry mob outside the Chinese embassy in Holland

 
Should social media be controlled?
This post seeks to shed some light on the role that social media played in the leadup to events in Urumqi, and discuss possible lessons learnt from this experience. In an outbreak of inappropriate seditious messages, can we rely on the combined “wisdom” of crowds to drown the negativity and provide resounding and enlightening direction? Do we have faith in particular Peoples to resolve differences amicably? Or should authorities shut down all public discourse? (No good news, no bad news. No news is good news!)

The ideals of free and objective journalism are noble. But when one is in an immense decision making position, with countless lives, and entire country’s stability at stake, risk-taking is an ill-afforded luxury. The Chinese government again made the decision to shut down social media sites that provided for local public discourse.
This form of action against free Internet speech is not unique to China, Iran also blacked out some social media during her recent turbulence, and Singapore back in 2005 shut down, fined, and jailed 2 bloggers who made racist comments on their blogs.

On the other hand, the state was trusting enough to invite foreign (professional) journalists on an official trip to Urumqi, Xinjiang’s capital and the site of the unrest, “to know better about the riots.” I personally follow on Twitter, 2 on-the-ground reporters, @malcolmmoore and @melissakchan who tweet accurate live feed from Urumqi.

 
Recall Jackie Chan in summer of 08.
jackiechan

He might be right. It seems from this Urumqi episode that civilian senders and receivers of social media messages in China do need some level of control and censorship.

Which eventually begs the question:

Will Jackie follow in Arnie’s footsteps?

Arnold Schwarzenegger Image from Topnews.in

 
This post is the personal opinion of the writer, who was brought up in a land of authoritarian democracy.

Wanted: 4 or 5 Westerners to Sit Around and Drink for Free

Wednesday, July 1st, 2009

Found this classified on a Guangzhou social networking website, and found it a little confusing.

europewines
 

What exactly is a Westerner?

Does it mean Physical Location?
Countries west of China? If we go west from China, and keep going at it, we’ll land in Japan some day, although all the while we headed west.

Does it mean Skin Colour?
But what about ABCs like Jay? He looks Chinese, is an ethnic Chinese currently residing in the land of ethnic Chinese, but holds American citizenship

Does it mean Nationality?
But my passport does not print for a matter of Nationality, whether I’m a easterner or westerner or South-Easterner.

So who really qualifies for this invite to free wine? I’ve heard of ladies drinking for free on Ladies’ Night. But Westerners? I’m confused!